Why VPS is related to VPN service?

Common problems and solutions with using VPN on a VPS are:

Loosing connection

If you loose connection to your VPS  or can't access it when the connection to our VPN service has been made, this happens because its IP changes and it's not accessible through it's old IP anymore.
You can then only connect to it using the VPN IP. It's recommended to setup a dynamic DNS host, like from no-ip.org or dyndns.org. Then you can connect to the static dyndns hostname (like myvps.no-ip.org) instead of the changing IP.
Necessary steps:
1. Register a Dynamic DNS host @ http://www.no-ip.org
2. Download the No-IP client for your operating system, install and configure it for your DNS host
3. Now the DynDNS-client will automatically refresh your hostname (e.g. myhost.no-ip.org) with your current IP.
4. When connecting now to your VPS, connect to the hostname instead of its IP.

• For more info about dynamic DNS services, see our article Dynamic DNS

Insufficient privileges

When experiencing problems with installing/connecting to our HMA Pro VPN service from VPS, make sure you have administrator privileges, and installing unsigned drivers is allowed.
Besides using our HMA Pro VPN client for Windows, you can also

- try our alternative client -> http://hidemyass.com/openvpn
- create a manual PPTP connection ( http://newmastervpn.blogspot.com/2013/04/how-to-create-pptp-connection-on.html / http://vpn.hidemyass.com/vpncontrol/pptp/xp.html )
All available connection methods and instructions for various devices and operating systems can be found through the article Connection Instructions.

Settings on the host machine

For having VPN connections working correctly on virtual machines, there are certain settings required on the host machine.
When having connection problems that can't be fixed, contact your server hosters support to check if all requirements for using VPN have been met.